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RETURN POLICY

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What if I received damaged items? Or I don’t like the item I received?

• We will replace any damaged items for free or give you a new piece. Send an email to us at info@mcgregorjewelry.com with your order number and a picture of the damaged item. We will ship you a replacement.
• If you are not completely satisfied with your online purchase, you can send it back to us for a refund or exchange within 50 days of purchase.
  To start a return or exchange, please email our customer service team at info@mcgregorjewelry.com  and we will get back to you within 24 business hours with details on how to process your return or exchange.

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Are there any charges for return?

• If there is our fault – a damaged item or a clasp we will pay for delivery

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What items are returnable?

• All brand new items are returnable within 50 days of purchase

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How do I start a return?

• You can start your return by sending us an e-mail describing your problem  info@mcgregorjewelry.com

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How soon will I get my refund/exchange?

• All returns will be processed within 3-4 business days. Please contact us at info@mcgregorjewelry.com if you your return isn’t processed after 4 business days. 

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